HELPLINE: 01772 558 863

Helpline: 01772 558 863

There are a number of ways to contact Disability Equality North West. To help you get to the right person or team, please choose a service from below:

Independent Living Advice

Lancashire Independent Living Service (LILS)

Advice and support for those receiving a Direct Payment for their social care.

Contact LILS

Supported Banking Service

Supported banking service for those receiving a Direct Payment for their social care.

Help with welfare rights, benefits, form-filling, access to services and practical help.

Contact MAS

Hate Crime Support & Action

Third Party Reporting Centre

A community based approach to supporting victims of disability hate crime incidents and those who are most vulnerable. Assistance to report those incidents,

Contact Hate Crime

CoronaVirus Advice

Information of CoronaVirus

For general information on CoronaVirus check out

Please note this information is general, if you require information more specific to Lancashire please contact Disability equality on: 01772 558863 or


Chief Executive Officer

Contact our Chief Executive Office

Contact our CEO

DENW Office Manager

Contact DENW Office Manager

Contact Office Manager

General Enquiries

    New Independent Living Advice Service launched
    20/05/2016 Mark Buckley

    New Independent Living Advice Service launched

    Posted in LILS

    We are excited to announce the start of our new Direct Payment information and advice service which is part of Lancashire Independent Living Service (LILS).

    Lancashire Independent Living Service (LILS) is run by a consortium made up of Cheshire Centre for Independent Living (CCIL) and Disability Equality North West (DENW) providing advice to people who are eligible for Direct Payments through Lancashire County Council.

    DENW will be coordinating the independent living advice with CCIL providing payroll services.

    Taking a Direct Payment to manage your own care and support gives you more choice and control. Whether it be to employ your own Personal Assistant or engage the services of a care provider.   LILS will be able to help you to set up and manage your Direct Payment successfully.

    If you are interested in finding out more about Direct Payments and the service LILS offers then call a member of our team on 01772 558 863 (option 1- Lancashire Independent Living Service).