The CEO, staff, trustees and volunteers at Disability Equality NW would like to wish everyone a very happy Christmas and a peaceful and prosperous New Year.
DENW Christmas opening/closing times
Close – 5pm TUE 23rd December 2025 – until we…
Re-open – 9am FRI 2nd January 2026.
Supported Banking Services – 01772 558863 opt 2 – will be available for URGENT ENQUIRIES on MON 29th and TUES 30th from 9am – 4pm
Normal service will resume on FRI 2nd January 2026.
Lancashire Independent Living Services – will resume services on FRI 2nd January at 9am
The Community Hub and General Advice lines and drop-in facility – will re-open on 2nd January 2026 at 9:30am
Enquiries can still be made to hello@disability-equality.org.uk during our closure, and these will be picked up from the 2nd of January 2026.
LOCAL HELP AND SUPPORT SERVICES OVER THE CHRISTMAS PERIOD
Here is some handy information about available services to people over the festive period. This is not intended to be a comprehensive list – so you may wish to check directly with the service you wish to access for any queries regarding opening hours or availability of those services.
Preston City Council (PCC)
Services at Town Hall (and contact centre) will close at 12 noon on December 24th and will reopen at 9am on Friday January 2nd 2026.
The Preston City council website is available to access 24/7 for information at www.preston.gov.uk
Preston City Council’s Housing Advice Team
PCC will operate a 24/7 service throughout the Christmas and New Year period for homeless emergencies only. All other queries can be emailed to housing@preston.gov.uk and will be responded to in the New Year.
For out of hours emergencies please call 01772 906 916
Emergency Food parcels/Food banks
(Most services will require a referral, but please check with individual organisations to see what emergency help is available)
www.helpinpreston.com website has a very handy food support and access guide.
SHARE IT!
07545277779 – Serves Ingol, Cottam and PR2 areas, and will be open normal times, but closed on Xmas day and New Year’s day.
Community Services
THE FOXTON CENTRE – T: 01772 555925
E: info@thefoxton.org Some services may be unavailable over the festive period – please check.
SALVATION ARMY: Email address: preston@salvationarmy.org.uk
Phone: 01772 555425
Centre closed 24th December – Mon 5th January 2026.
Christmas service – 10am Christmas day.
Emergency Food Parcels on Tuesday 30th December. Please check for details.
Support services
SAMARITANS: Support provided 24/7 throughout the festive period.
CALL: 116 123
Email: jo@samaritans.org or visit the Samaritans website.
Victim Support:
Open 24/7. Freephone 0808 168 9111 or 0300 323 0085 for domestic abuse or live chat via the Victim Support website.
SAFENET Domestic Abuse Support:
03003033581
Outreach Email Preston: daoutreachpreston@safenet.org.uk
Male Services: damaleservices@safenet.org.uk
Practical help, advice and support throughout the festive period.
Preston Domestic Violence Services:
Helpline: 01772 201601
Email: enquiries@pdvs.org.uk
Silent Solution (in an emergency when you cannot speak): Dial 999, then press 55 when prompted.
Lancashire MIND
Call 0800 953 0110 or visit the Lancashire Mind website.
NHS Mental Health Services:
Visit the Lancashire and South Cumbria NHS Foundation Trust website.
Call 111 and select the mental health option.
24 hr Mental Health Crisis Line is available by calling: 0800 953 0110.
Veterans Support:
SSAFA Lancashire
SSAFA Lancashire, Shuttleworth Welfare Centre, Fulwood Barracks, Preston
020 4566 9146
Or visit the website for more information www.ssafa.org.uk/lancashire
