HELPLINE: 01772 558 863

Helpline: 01772 558 863

There are a number of ways to contact Disability Equality North West. To help you get to the right person or team, please choose a service from below:

Independent Living Advice

Lancashire Independent Living Service (LILS)

Advice and support for those receiving a Direct Payment for their social care.

Contact LILS

Information & Advice Service

Help with welfare rights, benefits, advice on form-filling, access to services and practical help.

Contact I&AS

Supported Banking Service

Supported banking service for those receiving a Direct Payment for their social care.

Help with welfare rights, benefits, form-filling, access to services and practical help.

Contact MAS

Hate Crime Support & Action

Third Party Reporting Centre

A community based approach to supporting victims of disability hate crime incidents and those who are most vulnerable. Assistance to report those incidents,

Contact Hate Crime

Chief Executive Officer

Contact our Chief Executive Office

Contact our CEO

DENW Office Manager

Contact DENW Office Manager

Contact Office Manager

General Enquiries

Supported Banking Service

Helping disabled people with their Direct Payments and Self Directed Support

Managed Accounts

  • Have you had a Social Care Assessment?
  • Are you in receipt of Direct Payments from a Local Authority?
  • Are you struggling with the paperwork?
  • Does dealing with staff payroll, timesheets, etc. worry you?

If the answer to any of these questions is yes, then a Disability Equality Managed Account could be for you.

What we do

  • We have experienced and dedicated staff who will manage your Direct Payment Account/or Self Directed Support (SDS).
  • We can pay your Personal Assistant/ Support Worker’s salary for you.
  • Deal with the purchase and renewal of insurance from your fund.
  • Keep your records up to date.
  • Send you regular bank statements.
  • Arrange for regular reviews with the local authority at Disability Equality NW, Preston premises.
  • The service costs are deducted from your Direct Payment account with Lancashire County Council so you have nothing to pay.


Downloadable Managed Account form

Word Timesheet

Excel Timesheet

DENW – Expenses form

We can help

We can Manage your Direct Payment Account for you

  • Take the stress away from you by maintaining your account.
  • We will open a dedicated bank account in your name.
  • You still make your choices and control your care.
  • We will offer DBS – Disclosure and Barring Service (ex CRB) checks on staff you may wish to employ.

Send a message

Call MAS

Call 01772 558 863 and select Option 3

The Managed Accounts office is open Monday to Friday between 9:30am until 3pm

Email Us

Write to MAS

Managed Accounts Service
Disability Equality North West
103-104 Church Street, Preston,
Lancashire. PR1 3BS

Latest News from MA

Information & Open Day

Information & Open Day


Disability Equality North West are holding an information and open day on Friday 18th August

New Independent Living Advice Service launched

New Independent Living Advice Service launched


We are excited to announce the start of our new Direct Payment information and advice service which is part of…