HELPLINE: 01772 558 863

Helpline: 01772 558 863

There are a number of ways to contact Disability Equality North West. To help you get to the right person or team, please choose a service from below:

Independent Living Advice

Lancashire Independent Living Service (LILS)

Advice and support for those receiving a Direct Payment for their social care.

Contact LILS

Information & Advice Service

Help with welfare rights, benefits, advice on form-filling, access to services and practical help.

Contact I&AS

Supported Banking Service

Supported banking service for those receiving a Direct Payment for their social care.

Help with welfare rights, benefits, form-filling, access to services and practical help.

Contact MAS

Hate Crime Support & Action

Third Party Reporting Centre

A community based approach to supporting victims of disability hate crime incidents and those who are most vulnerable. Assistance to report those incidents,

Contact Hate Crime

CoronaVirus Advice

Information of CoronaVirus

For general information on CoronaVirus check out

Please note this information is general, if you require information more specific to Lancashire please contact Disability equality on: 01772 558863 or


Chief Executive Officer

Contact our Chief Executive Office

Contact our CEO

DENW Office Manager

Contact DENW Office Manager

Contact Office Manager

General Enquiries

    Developing from the Negatives

    Raising awareness of Disability Hate Crime

    This project has now ended, but our Hate Crime work continues via our Hate Crime Case Workers

    Find out more here: LVS – Lancashire Victims Services

    Disability Equality NW have been awarded Big Lottery Funding for the Developing From The Negatives Project (DFN)

    What is the DFN?

    Developing from the Negatives’ project aims to raise awareness of Disability Hate Crime and encourage  reporting.

    What is a Hate Crime?

    Hate Crime is any crime which is hurtful, unfriendly or unfair to the victim because of the their:

    • disability
    • race or ethnicity
    • religion or belief
    • sexual orientation
    • transgender identity

    This can be committed against a person or property. In fact, anyone could be a victim of a hate crime.

    Hate crimes and incidents hurt; they can be confusing and frightening. By reporting them when they happen to you, you may be able to prevent these incidents from happening to someone else.

    There are many ways you can report a hate crime, whether as a victim, witness or worried individual.

    Reporting a Hate Crime

    1 Contact Developing from the Negatives by phone, email or calling in to see us


    2 You can speak to the police in confidence. You do not have to give your details. Contact by phone or visit your local police station

    • Emergency – call 999 or 112
    • Non emergency – call 101

    If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. You will only be able to use this service if you have registered with emergency SMS first (contact us to find out how.

    3 You can report online and can also download the self-reporting form and send this to your local police force.


    How can you help?

    There are lots of ways you can get involved in the project – by attending one of our sessions, reporting a hate crime or becoming a volunteer. Please get in touch with one of our team to find out more.

    Send a message

      Call DfN

      Call 01772 558 863 and select Option 2

      The DfN office is open Monday to Friday between 9.30 am until 3pm

      Email Us

      Write to DfN

      Developing From the Negatives
      Disability Equality North West
      103-104 Church Street, Preston,
      Lancashire. PR1 3BS